Founded in 2016, Flow is a credit management company that is transforming the business of unsecured consumer finance through AI technologies and ethical practices in the APAC region. One-size-fits-all approach of traditional debt collection is limiting for both lenders and borrowers.
Redefining debt collection begins with creating personalised, digital-first experiences that help consumers overcome their financial difficulties. Flow’s data-driven collection strategies have proven remarkable recovery rates for top financial institutions and have supported over 2.8 million consumers to date. Headquartered in Singapore, the company launched in Vietnam and has since expanded to Indonesia and India.
Despite high credit growth in recent years, the debt collection industry in Asia lags behind with a history shrouded in distrust and lack of transparency.
By leveraging artificial intelligence technology and big data, we systematically execute effective debt collection processes that ensure fair and ethical treatment of consumers. We are committed to promoting ethical, responsible collection and financial inclusion to empower consumers in underserved economies.