Services
We support and understand the challenges both our clients and consumers face at every stage of the collection lifecycle. Whether it is the purchase of distressed portfolios, application of software solutions for more efficient collections or optimising call agents’ processes – we’ve got solutions for every step of the journey.
Our automated systems together with customer-centric operational processes deliver improved returns for clients and empower consumers to have better control of their finances.
Flow Services
Enhance debt collection effectiveness and optimise outsourcing cost with our data-driven and highly automated credit management services.
With a seamless AI-powered approach, our solutions are tailored to each client and consumer for optimal results.
All our approaches are grounded in a progressive ethical framework. There is zero tolerance to aggression and abuse. At Flow, we mediate between our clients and consumers with frictionless solutions, while staying up-to-date with debt collection compliance requirements across risk management, security, and data privacy.
Flow Trading
Flow Platform
Our in-house credit and collections software is optimised for all stages of the delinquency cycle for collection efficiency. It is built on deep market understanding and the best practices of the industry.
We use machine learning and artificial intelligence to improve collection efficiency at reduced cost. From the first contact to the last payment, the debt collection process is automated, allowing us to service debt ledgers at large volume using advanced contact methods and ethical, digital collection strategies.
