Vietnam: Positive GDP Growth Forecast, but High NPL Risk

25th Jun 2020, Industry Insights


Vietnam has done a great job in handling the COVID-19 pandemic, but the economy has not been spared from the global recession. Consequently, loan delinquencies are surging. What is… Read More »

Is Debt Sale the Answer to the Growing Loan Bubble?

19th Jun 2020, Industry Insights

To maintain financial prudence and a sound banking system with moderate bad debt levels, financial institutions will need to figure out efficient risk management. Traditional solutions have not helped… Read More »

Get Your Guide to Improving Recovery During a Downturn

12th Jun 2020, Industry Insights

This whitepaper examines the challenges that define debt recovery during economic crisis, solutions lenders can adopt to evolve their collection process. From new technologies and approaches to better segmentation… Read More »

Twofold Blow for Retail Loans in India’s Banks: Credit Growth Slowdown & Rising NPLs

28th May 2020, Industry Insights

With a reduction in asset book and deterioration in asset quality across portfolios, banks' success in debt recovery will largely depend on the use of correct strategies concentrated towards… Read More »

Utilising technology to maximise debt recovery

21st May 2020, Technology

Technology is reshaping everything under the sun, collection is no different. Social distancing has already increased the industry's dependence on digital technology, and this will not change in the… Read More »

Credit Management Leader Flow Completes US$6M Series A Funding with a Rebrand

12th May 2020, Company News

SINGAPORE—May 2020—Previously known as AsiaCollect, Flow, the pioneering credit management company bringing international standards of ethical debt collection to the Non-Performing Consumer Loans (NPL) market in Asia, announced today… Read More »

AsiaCollect is now Flow

12th May 2020, Company News

Flow signifies an evolving positioning as a market leader, ethical, credible and tech-driven collection partner and illustrates our growing ambition in the market. While this is a significant change,… Read More »

Growing Non-Performing Loans in the Time of COVID-19

22nd Apr 2020, Industry Insights


After 3 to 6 months of debt moratorium, banks’ balance sheets will be stretched. There will be a surge in debt collection activities. Hence, it will get challenging for… Read More »

COVID-19 Message from Flow: Serious Measures are Taken

25th Mar 2020, Company News

We are evaluating our business continuity plan. Alternative operational arrangements are in testing and we have a risk control team to remotely monitor the situation in countries and in… Read More »

Digitising Debt Collections: Driving Personalisation for Better Results

28th Oct 2019, Industry Insights

Consumers end up paying faster and consistently when they are sent personalised communication that helps tailor their debt repayment plans according to their life stage.

Digitised Debt Collection: Here’s Why it’s Good for Borrowers

15th Oct 2019, Industry Insights

Rather than punish debtors for non-payment or delayed payment, digital collection promotes good payment behavior through an informative approach, timely advice, and flexible payment options. This is a win-win… Read More »

Avoiding a P2P Lending Crisis in Indonesia

14th Aug 2019, Industry Insights

Borrowers are crushed by impossible interest rates (up to 2% a day) and administration fees that lead to ballooning debts by unscrupulous lenders. Desperate borrowers then refinance their loans… Read More »

Making Debt Recovery Smarter and Easier

29th Apr 2019, Technology

Financial institutions are increasingly moving away from aggressive collection tactics to recover debts. Traditional practices deployed to monitor potential defaulters and collect overdue amounts often lead to a failure… Read More »

India’s Digital Transformation – How it’s Changing the Country’s Consumer Debt Collection

15th Mar 2019, Industry Insights

Outstanding consumer loans grew by almost 18% in India in March 2018 as compared to the previous year. The trend is likely to continue as individual borrowers increasingly default… Read More »