Report: Looking Back at Our Borrowers’ Journey through COVID-19 in 2021

22nd Dec 2021, Industry Insights


The second year of COVID-19 pandemic has taken a significant toll on Asian economies as businesses and individuals struggle to stay afloat financially. Indonesia was one of the economies… Read More »

Asian Fintech Credit Management Leader Flow Doubles Revenue, Prepares For Series B

14th Dec 2021, Company News

SINGAPORE, Dec. 14, 2021 – Flow, the Asian fintech credit management leader, announced today that it has been observing a strong recovery of consumer credit collection revenue from the COVID-driven… Read More »

What is next for NPA market in India?

25th Nov 2021, Industry Insights

The Indian banking system had been witnessing a stark spike in Non-performing loans (NPLs) since 2018 when the corporate and wholesale banking book of banks witnessed a severe stress.… Read More »

Going Digital-First Collections for a Holistic Borrowers’ Experience

15th Nov 2021, Industry Insights

Household debt has been building up in Asia for some time. According to an Asian Development Bank analysis, household debt in some Asian economies more than doubled from 2008… Read More »

Consumer Repayments Trends in Times of Recession

2nd Nov 2021, Industry Insights

The Covid-19 pandemic continues to affect the lives and livelihoods globally. It has led countries and economies into recession of unknown kinds whose depth is still difficult to be… Read More »

Structuring Your Conversation with Vulnerable Borrowers

20th Oct 2021, Industry Insights

In November last year, Bloomberg started to rank geopolitical regions based on their handling of the Covid-19 pandemic. According to the latest rankings (released on April 26), the Asia… Read More »

Webinar recap: Utilising technology for ethical debt collection

22nd Sep 2021, Technology

Different technology enables lenders to track and learn each borrower’s unique preferences, and then use those insights to form a well-rounded contact strategy that creates an experience with a… Read More »

India’s Credit Market on Achieving Ethical Debt Collection Through Technology

14th Sep 2021, Technology


Ethical debt collection and technology have always been our bedrock in running Flow. We believe that the collection process needs to be leveraged by personalised communication, and innovation to… Read More »

What you need to know about BNPL: India’s fast-growing credit option

16th Aug 2021, Industry Insights

Brand feature on Hindustan Times: Read here Buy now pay later (BNPL) trend is becoming popular across APAC by enabling consumers to defer payments and access to readily available… Read More »

Non-Performing Loans (NPL) Outlook for Asian Economies in Q3Q4 2021

28th Jun 2021, Industry Insights

The global COVID-19 pandemic has emerged as an unprecedented event that required extraordinary measures from governments across the world to re-ensure economic stability. As the immediate containment of the… Read More »

Encouraging Timely Debt Payments

14th Apr 2021, Industry Insights

Are your borrowers often delaying payments? Are your delinquency buckets always reaching their threshold limits? It is important for lenders to provide knowledge on credit control techniques for borrowers.… Read More »

Banking Sector Outlook for India in 2021

24th Feb 2021, Industry Insights

2020 turned out to be a year of change for the global economy and the banking industry. As we entered 2021 on a positive note led by the massive… Read More »

Financial Literacy as a Gateway to Financial Inclusion

27th Jan 2021, Industry Insights

Financial literacy enables consumers to access skills for managing and saving money. In return, it guides them to make better financial decisions. It is essential, especially in the developing… Read More »

Flow Acquires Debt Portfolios from Two Leading Multi-Financial Institutions in Vietnam for the First Time

6th Jan 2021, Company News

On 09 October 2020, Flow acquired its first consumer loan portfolio in Indonesia valued at USD 43 million from a leading international multi-financial Lender. Two months on, Flow has… Read More »