Ethical, digital debt collection through customer-centric
operational processes integrated with AI technologies.
We are committed to promoting ethical, responsible collection and financial inclusion to empower consumers in underserved economies in Asia.
Our customer-centric and tech-driven approach allows for a highly personalised engagement with the consumers. Tailored solutions enable them to be more effective in resolving debt.
With no field collection, digital debt collection processes powered by machine learning are geared efficiently towards handling larger volumes with lesser manpower.
High-quality negotiation techniques such as voice-to-text quality check, emotion detection and skill-based call routing are prescribed. Intimidation means are prohibited.
Data-driven and highly automated credit collection and management services.
Acquisition of non-performing loan portfolios, enabling clients to maintain a healthy balance sheet and NPL ratios.
In-house credit and collections software optimised for all stages of the delinquency cycle for collection efficiency.