What this policy covers
Why we collect your data
How we collect your data
We collect your data when you complete contact or request forms, order any of our products or services, request assistance from our customer support team or request any other information from us at our web-site www.flow-tech.ai and consent to us obtaining your personal data. We will not and cannot extract your personal data without your consent.
What data we collect
We collect your contact information that you submit on our website. This information may include your name, email address, and your company name.
How we use your data
We use your data to contact you to allow Flow to decide how to better address your needs with regard to our products or services.
We strongly believe in both minimising the data we collect and limiting its use and purpose to only that for which we have been given permission, as necessary to deliver the products or services you purchase or interact with, or as we might be required or permitted for legal compliance or other lawful purposes:
- Delivering, improving, updating and enhancing our products or services (providing you information on our products or services, conducting contests or surveys, performing analysis of our products or services).
- We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests.
- Communicating with you, such as by way of email or survey delivery.
- Customer relationship management and related services.
How we share your data
We may share your personal information with affiliated companies within our corporate family, with which we have partnered to allow you to integrate their services into your debt management processes, and with trusted third party service providers as necessary to perform services on our behalf.
We only share your personal information with third parties as necessary to provide the services as requested or as needed on our behalf. These third parties are subject to strict data processing terms and conditions and are prohibited from utilising, sharing or retaining your personal information without your consent or for any purpose other than as they have been specifically contracted for.
We may also share your data: when authorised by law or necessary to comply with a valid legal process; when required to protect and defend the rights or property of Flow, including the security of our products and services; when necessary to protect the personal safety, property or other rights of the public, Flow or its customers or employees; or in connection with a sale of all or part of our business.
How long we keep your data
To implement and improve the functionality of our website and for delivering, improving, updating and enhancing our products or services, we will keep your data unless you request us to delete your data or unsubscribe to our mailing list.
What rights do you have over your data
You have the right to ask us about the data we process about you, the purpose and nature of the processing, and to provide information on who we share it with.You have the right to request that we update or delete (assuming that this does not impact the services we are providing to you) the data we have collected about you at any time. Please note that we may reject requests which risk the privacy of others or are unreasonable or repetitive or would require a disproportionate effort.Unless you request us to delete your data, please note that we may keep your data after you stop being a user of our products or services.You have the right to expect us to protect your data and keep it safe.
How can you contact us
If you have any questions about this policy or any of the above, please email us at email@example.com.
You may also contact us by mail at: 60 Paya Lebar Road #08-06 Paya Lebar Square Singapore (409051).