Debt Collection During the Pandemic and Beyond

22nd Sep 2020, Industry Insights


If collectors implement aggressive strategies, the resulting uproar might birth stringent legislation that hamper the region's debt collection industry's efficiency and revenue. Lenders need to adopt technology-based strategies that… Read More »

Comparing Debt Sale vs Debt Outsourcing

15th Sep 2020, Industry Insights

In a nut shell, debt collection starts first at a creditor’s level. Once the creditor is unable to collect the same and accounts become delinquent, a special emphasis on… Read More »

Agility in Debt Collection is Critical Today, but How?

31st Aug 2020, Industry Insights

Key differentiator is lenders who adjust quickly to these uncertain times to improve debt recovery while ensuring sustainable operation. Agile ethical debt collection practice is critical now more than… Read More »

Deleveraging Unsecured Distressed Consumer Loans

6th Aug 2020, Industry Insights

The Asian market for distressed loans is young and fragmented but has huge potential to grow given the huge amount of existing and expected NPLs. The process of balance… Read More »

Indonesia’s Grueling Road to Economic Recovery

20th Jul 2020, Industry Insights

Indonesia's economy could grow by 2.5% in 2020. However, this growth is dependent on the nature of the pandemic for the second half of the year. With exports and… Read More »

Vietnam: Positive GDP Growth Forecast, but High NPL Risk

25th Jun 2020, Industry Insights

Vietnam has done a great job in handling the COVID-19 pandemic, but the economy has not been spared from the global recession. Consequently, loan delinquencies are surging. What is… Read More »

Is Debt Sale the Answer to the Growing Loan Bubble?

19th Jun 2020, Industry Insights

To maintain financial prudence and a sound banking system with moderate bad debt levels, financial institutions will need to figure out efficient risk management. Traditional solutions have not helped… Read More »

Get Your Guide to Improving Recovery During a Downturn

12th Jun 2020, Industry Insights


This whitepaper examines the challenges that define debt recovery during economic crisis, solutions lenders can adopt to evolve their collection process. From new technologies and approaches to better segmentation… Read More »

Twofold Blow for Retail Loans in India’s Banks: Credit Growth Slowdown & Rising NPLs

28th May 2020, Industry Insights

With a reduction in asset book and deterioration in asset quality across portfolios, banks' success in debt recovery will largely depend on the use of correct strategies concentrated towards… Read More »

Growing Non-Performing Loans in the Time of COVID-19

22nd Apr 2020, Industry Insights

After 3 to 6 months of debt moratorium, banks’ balance sheets will be stretched. There will be a surge in debt collection activities. Hence, it will get challenging for… Read More »

Digitising Debt Collections: Driving Personalisation for Better Results

28th Oct 2019, Industry Insights

Consumers end up paying faster and consistently when they are sent personalised communication that helps tailor their debt repayment plans according to their life stage.

Digitised Debt Collection: Here’s Why it’s Good for Borrowers

15th Oct 2019, Industry Insights

Rather than punish debtors for non-payment or delayed payment, digital collection promotes good payment behavior through an informative approach, timely advice, and flexible payment options. This is a win-win… Read More »

Avoiding a P2P Lending Crisis in Indonesia

14th Aug 2019, Industry Insights

Borrowers are crushed by impossible interest rates (up to 2% a day) and administration fees that lead to ballooning debts by unscrupulous lenders. Desperate borrowers then refinance their loans… Read More »

India’s Digital Transformation – How it’s Changing the Country’s Consumer Debt Collection

15th Mar 2019, Industry Insights

Outstanding consumer loans grew by almost 18% in India in March 2018 as compared to the previous year. The trend is likely to continue as individual borrowers increasingly default… Read More »