8th Jun 2023, Industry Insights
The Credit management outlook Vietnam’s economy is currently in a gloomy gray color. Specifically, this situation is reflected in the balance sheets of domestic banks with many of them… Read More »
30th Aug 2022, Industry Insights
Contact centres are the first face of the company and the brand advocates for the company. But it is also necessary to understand that the contact centres and people… Read More »
8th Aug 2022, Industry Insights
Human beings thrive on emotions and similarly when we look at our customers, we should never forget that they are the most important stakeholders of the company and the… Read More »
28th Jun 2022, Industry Insights
Contact centres are the first source of communication for customers and when customers call them, they expect an accurate, speedy and appropriate resolution for their concerns. When there are… Read More »
20th Apr 2022, Industry Insights
Asian credit market looks forward with confidence post the pandemic, however, due to the Ukraine and Russian wars, there is a huge deal of volatility in the market which… Read More »
23rd Mar 2022, Industry Insights
Looking back last year, the pandemic has impacted the economy of Indonesia heavily wherein the country saw a GDP decline by 2.1% in Q1FY21. Till mid-march, there were travel… Read More »
25th Feb 2022, Industry Insights
Bad loan problem is one of the biggest challenges for a nation. A debt pile impacts the valuations of companies and their overall financial health. This in turn is… Read More »
10th Feb 2022, Industry Insights
The past five years have witnessed the rise of FinTech companies and solutions which has led to a completely new and transformed financial services landscape. Some of the parameters… Read More »
27th Jan 2022, Industry Insights
Asia is home to one of the largest consumer markets and still growing. A $10 trillion consumption growth opportunity is on offer as the market changes dynamically with new… Read More »
28th Dec 2021, Company News
2022 will mark the third year that we will be living in a Covid-19 pandemic era. As governments and businesses in Asia gradually move from coping with a pandemic… Read More »
22nd Dec 2021, Industry Insights
The second year of COVID-19 pandemic has taken a significant toll on Asian economies as businesses and individuals struggle to stay afloat financially. Indonesia was one of the economies… Read More »
25th Nov 2021, Industry Insights
The Indian banking system had been witnessing a stark spike in Non-performing loans (NPLs) since 2018 when the corporate and wholesale banking book of banks witnessed a severe stress.… Read More »
15th Nov 2021, Industry Insights
Household debt has been building up in Asia for some time. According to an Asian Development Bank analysis, household debt in some Asian economies more than doubled from 2008… Read More »
2nd Nov 2021, Industry Insights
The Covid-19 pandemic continues to affect the lives and livelihoods globally. It has led countries and economies into recession of unknown kinds whose depth is still difficult to be… Read More »
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